FAQs
ORDER STATUS
How can I see where my order is at the moment?
Home Treasure provides you with an excellent opportunity to track your order by simply indicating your tracking number. As soon as you get the number after shipment confirmation, fill it in on our Track my Order page Home Treasure Track Your Order, and click on the Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.
Returns and exchanges
What is your return policy?
What if I didn’t receive my order after 15-20 business days?
No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at contact@Home Treasure. We would be glad to help you at any time!